Terms & Conditions
1. INTRODUCTION
Car Haul Direct Inc. is a federally registered and licensed freight brokerage company. We operate in strict compliance with all applicable federal laws and regulations governing brokerage services, particularly those established by the Federal Motor Carrier Safety Administration (FMCSA).
As an FMCSA-registered broker, Car Haul Direct Inc. ensures that all carriers within our network adhere to stringent compliance requirements, including proper licensing, insurance, and safety standards. This commitment not only reinforces our credibility in the freight brokerage industry but also guarantees that our clients receive reliable and efficient transportation services. By prioritizing legal compliance and operational excellence, Car Haul Direct Inc. aims to provide a trustworthy platform to meet your freight needs.
2. DEFINITIONS
“Car Haul Direct Inc.”, “we”, “us” or “our” means Car Haul Direct Inc., its affiliates and subsidiaries. Car Haul Direct Inc. is a transportation broker as defined at 49 U.S.C. § 13102(2), arranging for the transportation of freight through third party Carriers and is duly licensed by the Department of Transportation (DOT), and is registered with the Federal Motor Carrier Safety Administration (FMCSA) and/or other government agencies as may be required by law. USDOT Number: 4321158, MC Number: 1685969. Car Haul Direct Inc. is not a Carrier.
“Carrier” means a motor carrier of property, as defined at 49 U.S.C. §13102(14), duly licensed by State and/or Federal Department of Transportation.
“Client” means the individual, company or other entity, including its agents and representatives, ordering the transportation of Shipment.
“Vehicle” means any automobile or other motorized transport being shipped using our Services.
“Agreement” refers to these Terms and Conditions, including any additional policies, disclaimers, and written agreements between Car Haul Direct Inc. and Client or Carrier.
“Shipment” refers to the transportation of one or more Vehicles as arranged through Car Haul Direct Inc. in coordination with Carrier.
“Bill of Lading” means a document provided by Carrier to Client at delivery documenting the details of the shipment and its condition, pickup location, delivery location and other essential information and details regarding the shipment. Bill of Lading can serve as a receipt or a contract between Carrier and Client.
“Pickup location” means the location where the shipment is picked up for transport.
“Delivery location” means the final location where the shipment is delivered.
“Force Majeure” means any unforeseeable event beyond the reasonable control of Car Haul Direct Inc., including but not limited to natural disasters, extreme weather conditions, acts of God, government actions, labor strikes, pandemics, or other disruptions that may affect the performance of services.
3. ACCEPTANCE OF TERMS
These Terms and Conditions constitute a legally binding agreement between Car Haul Direct Inc. (“Company,” “we,” “us,” or “our”) and users of this website (the “Site”), including you. By accessing or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”) without limitation or qualification. If you do not agree to these Terms, you must immediately discontinue use of the Site and our services.
Your continued use of the Site or our services constitutes your acceptance of these Terms, including any future modifications. We reserve the right to update, amend, or modify these Terms at any time at our sole discretion, with or without prior notice. Any changes will be effective immediately upon posting to the Site. It is your responsibility to regularly review this page to stay informed of any updates.
By using this Site, you affirm that you are at least 18 years old or the legal age of majority in your jurisdiction. If you are accessing this Site on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.
If you violate these Terms or any applicable laws, we may suspend or terminate your access to the Site and our services without prior notice. We also reserve the right to refuse service to any individual or entity at our discretion.
4. USER CONTENT
The Site provides you with the opportunity to share or post content – such as reviews, comments, messages, social media posts, or other submissions (collectively, “User Content”) – through various interactive features (the “Submission Features”). By submitting User Content, you agree to the following:
Representation and Warranties:
You represent and warrant that you are either the sole owner of the User Content or have all necessary rights, licenses, and permissions to submit and grant the rights set forth herein.
The User Content does not infringe upon or violate the intellectual property, privacy, or other rights of any third party, nor does it contain any unlawful, harmful, or otherwise objectionable material.
Grant of License:
By posting or otherwise submitting User Content through the Submission Features, you grant Car Haul Direct Inc. a non-exclusive, worldwide, royalty-free, transferable license to use, reproduce, distribute, publicly display, modify, and create derivative works of your User Content in any form or medium, whether now known or hereafter developed. This license includes the right to use your User Content for promotional and marketing purposes, both online and offline, without further notice or compensation.
Content Management:
Car Haul Direct Inc. reserves the right, in its sole discretion, to remove, modify, or refuse to display any User Content that violates these Terms & Conditions or that is deemed inappropriate, offensive, or otherwise objectionable, without prior notice.
Transmission and Storage:
You acknowledge that User Content may be stored and transmitted in electronic form and that, while we take reasonable steps to secure your submissions, the Internet is not a completely secure medium. You assume all risks associated with the transmission and storage of your User Content.
Third-Party Use:
Car Haul Direct Inc. is not responsible for any unauthorized use or misuse of your User Content by third parties. By submitting your User Content, you agree to release Car Haul Direct Inc. from any and all claims arising from such unauthorized use.
5. LINKS TO OTHER SITES
From time to time this Site may facilitate access by hypertext links to other worldwide websites not maintained by or related to Car Haul Direct Inc. These hypertext-linked sites are entirely independent of this Site and shall not in any manner be construed as implying any affiliation with or endorsement, representation or warranty by Car Haul Direct Inc. of such site or entity or its respective products, services, information, materials, opinions or links to other sites. Car Haul Direct Inc. does not review or monitor such websites and is not responsible or liable for the content or accuracy thereof. The reproduction and use of any content linked to is subject to the conditions that the respective website owners may impose, and is at your own risk. You are encouraged and advised to review the posted terms and conditions of all websites you visit. Accessing these links is done at your own risk.
6. WE DO NOT ENDORSE OR RECOMMEND PARTICULAR BUSINESS OR SERVICES
The information provided on this Site is for information and reference only. Car Haul Direct Inc. does not endorse or recommend any third party’s facility, business or event identified on this Site or make any representations or warranties as to their reliability, financial condition or suitability for a particular purpose.
Users should exercise caution and perform their own due diligence before engaging with any external entities linked from our Site. The presence of such links does not imply any affiliation or endorsement by Car Haul Direct Inc. Furthermore, we cannot be held liable for any consequences arising from the use of third-party services or reliance on information obtained through these links.
7. PRIVACY & DATA USAGE
At Car Haul Direct Inc., we are committed to protecting your privacy and ensuring the responsible use of your personal information. We collect and process data to provide our services, improve user experience, and comply with legal obligations.
Data Collection and Purpose:
We collect information directly from you when you interact with our website, services, or customer support. This may include personal details such as your name, contact information, and shipping or billing data. Additionally, we automatically collect technical information (e.g., IP addresses, browser types, and device identifiers) to improve the performance and security of our services.
Your information is collected and processed for various purposes, including:
- Shipment Processing: Ensuring the efficient management, tracking, and delivery of your shipments.
- Customer Communication: Keeping you informed about order statuses, appointment scheduling, and any updates related to your services.
- Security Measures: Protecting our systems and your data from unauthorized access, fraud, and other security threats.
- Compliance: Meeting legal and regulatory obligations, including those related to transportation and data protection.
- Service Improvement: Analyzing usage trends to enhance our service quality, user experience, and overall platform functionality.
We do not sell your personal data but may share it with trusted service providers and regulatory authorities when necessary. You have the right to access, update, or delete your information and opt out of marketing communications at any time.
For full details on how we handle your data, please review our Privacy Policy at https://www.carhauldirect.com/privacy-policy.
8. TEXT MESSAGE TERMS AND CONDITIONS
By opting into our text message service (SMS, MMS, or RCS messages from Car Haul Direct Inc.), from a web form or other medium, you agree to these Terms and Conditions and our Privacy Policy at https://www.carhauldirect.com/privacy-policy and consent to receive SMS, MMS, or RCS messages from Car Haul Direct Inc. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. The number of messages you receive may vary based on your interactions with us and the services you use. Standard message and data rates may apply.
If you require assistance or additional information regarding our services, you can reply with the word “HELP.” Upon receiving your request, we will provide you with further instructions or direct you to the appropriate support resources.
If you are subscribed to SMS, MMS, or RCS messages from Car Haul Direct Inc., you can opt out by replying “STOP” to the designated short code. Upon receiving an opt-out request, service providers are required to process the request promptly. Typically, changes take effect within 24 hours of submission. However, users may receive a confirmation message indicating that their request has been successfully processed.
9. TRADEMARKS AND COPYRIGHT
Trademarks: Car Haul Direct Inc. regards its trademarks as valuable assets, and it takes infringement of them seriously. All names, marks, brands, titles, slogans, logos, icons, graphics, trade dress or trade names, designs and other designations within this Site are registered and unregistered trademarks (or, as the case may be, Official Marks) of Car Haul Direct Inc. and other parties (“Trademarks”) in the United States and other countries. Nothing contained on this Site should be construed as granting by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this Site without the written permission of Car Haul Direct Inc. or such party that may own the Trademark. Misuse of any Trademark, or any other content owned by Car Haul Direct Inc. and displayed on this Site is strictly prohibited.
Copyright: All contents of this Site, including information in all forms, text, logos, graphics, images, software, icons and other elements, are the exclusive property of Car Haul Direct Inc. or, as applicable, its suppliers and partners, and are protected under the copyright laws of the United States and other countries. All rights are reserved.
10. TERMS & CONDITIONS OF CLIENT SERVICES
The relationship between Car Haul Direct Inc. (“Broker”) and the Client is governed by these Terms and Conditions of Client Services, along with any additional terms and conditions provided in writing by the Broker and accepted by the Client (collectively referred to as the “Agreement”).
Broker Warranties and Representations:
- Arrange transportation services by engaging Carrier to fulfill Client’s requirements.
- Communicate all instructions, updates, notifications, and relevant information clearly and promptly to Carrier.
- Assist Client in addressing any complaints related to transportation, including delays, cleanliness, minor damages, or other issues by actively interacting with the Carrier to secure compensation or resolve problems. However, Broker’s role is limited to acting as an agent, and final responsibility for such issues lies with the Carrier.
- Ensure that all Carriers engaged are properly reputable, properly licensed, and insured.
- Maintain compliance with all applicable federal, state, and local laws, including FMCSA requirements.
Client Warranties and Representations:
- Appoint an authorized representative to be present during pickup and delivery to inspect the vehicle or goods for any visible damage.
- Ensure payment is made as per agreed terms in the invoice issued by Broker.
- Provide accurate, complete, and truthful information regarding all shipments.
Payment Terms: Broker shall provide transportation brokerage services to Client in accordance with the terms of the Agreement. Payment for such services shall be made based on an invoice issued by Broker under the conditions specified in the Dispatch Sheet (Cash on Pickup, Cash on Delivery, or Deferred Payment).
11. TERMS & CONDITIONS OF CARRIER SERVICES
The agreement between Car Haul Direct Inc. (“Broker”) and the enrolled carrier (“Carrier”) consists of: (i) these Terms and Conditions of Carrier Services and (ii) any additional terms and conditions provided by Broker in writing and signed by Carrier (collectively, the “Agreement”).
Carrier Warranties and Representations:
- Carrier shall maintain and submit accurate proof of delivery, bills of lading, and condition reports for each shipment.
- Carrier will comply with all federal, state, and local laws, statutes, regulations, rules, and ordinances, including safety and securement regulations.
- Carrier shall remain duly licensed and authorized by the F.M.C.S.A. to provide interstate transportation services.
Insurance Requirements: Carrier must maintain Business Auto/Trucker’s Liability Insurance ($1,000,000 min), Commercial General Liability Insurance ($1,000,000 min), and Motor Truck Cargo Liability (“On Hook”) Insurance.
12. CONTACT US
For any questions or concerns regarding these Terms and Conditions, we encourage you to reach out to Car Haul Direct Inc. directly. Please contact us at info@carhauldirect.com.